Emergency Medical Dispatcher - Rapid Response Coordinator

911 Emergency Communications; Hedley (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Hedley, TX seeks Emergency Medical Dispatchers to handle urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating resources according to protocol.

Applicants should possess a high school diploma (or equivalent) and an EMS dispatcher certification; CPR may be required. The role may involve overnight and weekend shifts, with overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification (where applicable).
• CPR certification may be required. Specific qualifications depend on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Hedley, TX seeks Emergency Medical Dispatchers to handle urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating resources according to protocol.

Applicants should possess a high school diploma (or equivalent) and an EMS dispatcher certification; CPR may be required. The role may involve overnight and weekend shifts, with overtime as needed.