Emergency Medical Dispatcher: Rapid Response & Coordination

County Emergency Communications; Garciasville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications is seeking an Emergency Medical Dispatcher in Garciasville, TX. The role focuses on receiving and processing emergency calls, confirming locations, and coordinating medical resources in high-pressure situations.

Responsibilities include determining priority, providing protocol-based instructions, relaying information to responders, and ensuring accurate documentation for quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

EMD certification considered

Job description

County Emergency Communications is seeking an Emergency Medical Dispatcher in Garciasville, TX. The role focuses on receiving and processing emergency calls, confirming locations, and coordinating medical resources in high-pressure situations.

Responsibilities include determining priority, providing protocol-based instructions, relaying information to responders, and ensuring accurate documentation for quality reviews.