Emergency Medical Dispatcher: Rapid Response & Coordination

911 Emergency Communications; Coopersburg (Lehigh County); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle fast-paced calls, collect vital information, and coordinate EMS resources from Coopersburg, PA. The role emphasizes adherence to medical dispatch protocols and strict oversight.

Training and certifications may be required before appointment, with overtime and varied shifts common. Employees may work overnight, weekends, holidays, and rotating schedules, with ongoing quality reviews and professional development

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification

Description du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle fast-paced calls, collect vital information, and coordinate EMS resources from Coopersburg, PA. The role emphasizes adherence to medical dispatch protocols and strict oversight.

Training and certifications may be required before appointment, with overtime and varied shifts common. Employees may work overnight, weekends, holidays, and rotating schedules, with ongoing quality reviews and professional development