Emergency Medical Dispatcher: Rapid Call Triage & Dispatch

Emergency Telecommunicator Services; Rand (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to support urgent medical responses. Duties include receiving calls, confirming locations, and coordinating ambulance resources under approved protocols.

Candidates should have a high school diploma or equivalent, CPR certification, and EMS dispatch training or sponsorship possibilities. Shifts may require overnight, weekends, holidays, and overtime per assignment.

Qualifications

• High school diploma or equivalent required.
• EMD training or sponsorship may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch protocols.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Emergency dispatch

CPR certification

Communication skills

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to support urgent medical responses. Duties include receiving calls, confirming locations, and coordinating ambulance resources under approved protocols.

Candidates should have a high school diploma or equivalent, CPR certification, and EMS dispatch training or sponsorship possibilities. Shifts may require overnight, weekends, holidays, and overtime per assignment.