Emergency Medical Dispatcher: Critical Calls & Certification Support

Emergency Telecommunicator Services; Cache Junction (UT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers to support urgent medical calls and coordinate critical ambulance responses. You will gather patient and incident details, follow dispatch protocols, and provide instructions until responders arrive.

Responsibilities include confirming locations, prioritizing actions, and maintaining thorough documentation. Training and certification requirements vary by appointment, with CPR and dispatcher credentials often needed.

Qualifications

• Requires high school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers to support urgent medical calls and coordinate critical ambulance responses. You will gather patient and incident details, follow dispatch protocols, and provide instructions until responders arrive.

Responsibilities include confirming locations, prioritizing actions, and maintaining thorough documentation. Training and certification requirements vary by appointment, with CPR and dispatcher credentials often needed.