Emergency Medical Dispatcher: Make Impact in Crisis Response

County Emergency Communications; Creston (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Creston, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols. Applicants typically need a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universal.

Overtime, overnight shifts, weekends, and rotating schedules may apply in this role, which offers insurance,

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications in Creston, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols. Applicants typically need a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universal.

Overtime, overnight shifts, weekends, and rotating schedules may apply in this role, which offers insurance,