Emergency Medical Dispatcher — Life-Saving Crisis Support

County Emergency Communications; Potter Valley (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Potter Valley, CA seeks an Emergency Medical Dispatcher to support urgent medical calls, gather critical data, and coordinate ambulance resources according to approved protocols.

The role requires a high school diploma or equivalent, CPR certification may be needed, and EMT/paramedic credentials are not universally required. Extended console work and shift rotations are common in this field.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient\'s location, callback number, and access details.
• Ask approved questions about the patient\'s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Prioritization

Coordination

Education

High school diploma or equivalent

Job description

County Emergency Communications in Potter Valley, CA seeks an Emergency Medical Dispatcher to support urgent medical calls, gather critical data, and coordinate ambulance resources according to approved protocols.

The role requires a high school diploma or equivalent, CPR certification may be needed, and EMT/paramedic credentials are not universally required. Extended console work and shift rotations are common in this field.