Emergency Medical Dispatcher — Life-Saving Coordination Lead

911 Emergency Communications; Philippi (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

911 Emergency Communications in Philippi, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate ambulance responses. Roles involve following approved EMS protocols, providing caller instructions, and communicating with responders while maintaining patient confidentiality and record accuracy.

Successful candidates typically hold a high school diploma or GED, with EMS dispatcher certification and CPR training preferred.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification is preferred or required by some agencies.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Follow medical dispatch protocols to determine response priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions to callers within qualifications.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Philippi, WV is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate ambulance responses. Roles involve following approved EMS protocols, providing caller instructions, and communicating with responders while maintaining patient confidentiality and record accuracy.

Successful candidates typically hold a high school diploma or GED, with EMS dispatcher certification and CPR training preferred.