Emergency Medical Dispatcher — Life-Saving 911 Communications

911 Emergency Communications; Ranson (WV); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ranson, WV, seeks Emergency Medical Dispatchers to obtain critical patient and incident details, prioritize responses, and coordinate EMS resources. You will gather information, relay instructions, and support responders according to protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulances while maintaining confidentiality and quality standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Ranson, WV, seeks Emergency Medical Dispatchers to obtain critical patient and incident details, prioritize responses, and coordinate EMS resources. You will gather information, relay instructions, and support responders according to protocols.

Responsibilities include receiving calls, confirming locations, and dispatching ambulances while maintaining confidentiality and quality standards.