Emergency Medical Dispatcher — Life-Saving 24/7 Dispatch

911 Emergency Communications; Wapwallopen (PA); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Wapwallopen, PA seeks Emergency Medical Dispatchers to gather patient data, determine priority, and coordinate resources for medical emergencies. Roles may include protocol-based guidance and survivor instructions as needed.

Applicants should have a high school diploma and may require CPR and Emergency Medical Dispatcher certification; background checks and ongoing training are common. Positions may involve overnight or weekend shifts depending on assignment.

Qualifications

• High school diploma or equivalent required; CPR and EMD certification may be required.
• Training or certification in medical dispatch protocols as specified by vacancy.
• Ability to follow approved protocols and ensure data accuracy under pressure.

Responsibilities

• Receive calls for illness, injury, and medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions and relay information to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication skills

Multitasking

Education

High school diploma or equivalent

CPR certification

EMD certification

Tools

Medical dispatch software

Job description

911 Emergency Communications in Wapwallopen, PA seeks Emergency Medical Dispatchers to gather patient data, determine priority, and coordinate resources for medical emergencies. Roles may include protocol-based guidance and survivor instructions as needed.

Applicants should have a high school diploma and may require CPR and Emergency Medical Dispatcher certification; background checks and ongoing training are common. Positions may involve overnight or weekend shifts depending on assignment.