Emergency Medical Dispatcher: Life-Saving Coordination

911 Emergency Communications; Vienna (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Other benefits

Job summary

911 Emergency Communications in Vienna, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, confirm location, and set response priorities.

You will provide protocol-based instructions when approved, coordinate ambulance resources, document calls, and participate in quality reviews. A high school diploma or equivalent and current EMS dispatcher certification are commonly required; CPR and additional coursework may be expected.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions.
• Relay patient information to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Multitasking

Education

High school diploma

EMS Dispatcher certification

Job description

911 Emergency Communications in Vienna, WV seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, confirm location, and set response priorities.

You will provide protocol-based instructions when approved, coordinate ambulance resources, document calls, and participate in quality reviews. A high school diploma or equivalent and current EMS dispatcher certification are commonly required; CPR and additional coursework may be expected.