Emergency Medical Dispatcher Life-Saving Console Operator

County Emergency Communications; Thomasville (York County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Education/Continuing education

Job summary

County Emergency Communications in Thomasville, PA is seeking an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will gather patient and incident information, confirm locations and access details, and establish response priorities according to dispatch protocols.

Role may involve shift work, overtime, and adherence to medical oversight requirements. Training and certification paths vary by vacancy and agency.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling ability

Communication

Attention to detail

Education

High School Diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Thomasville, PA is seeking an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will gather patient and incident information, confirm locations and access details, and establish response priorities according to dispatch protocols.

Role may involve shift work, overtime, and adherence to medical oversight requirements. Training and certification paths vary by vacancy and agency.