Emergency Medical Dispatcher — Calm Command in Critical Calls

County Emergency Communications; Port Royal (Juniata County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Port Royal, PA, seeks an Emergency Medical Dispatcher to gather patient and incident details, set response priorities, and coordinate emergency resources. Depending on training and assignment, you may provide protocol-based instructions before responders arrive and must follow medical dispatch protocols and oversight.

The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required by the employer.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Port Royal, PA, seeks an Emergency Medical Dispatcher to gather patient and incident details, set response priorities, and coordinate emergency resources. Depending on training and assignment, you may provide protocol-based instructions before responders arrive and must follow medical dispatch protocols and oversight.

The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime.