Emergency Medical Dispatcher: Life-Saving Communications Pro

911 Emergency Communications; McIntosh (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement benefits

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources. Dispatchers may provide approved instructions before responders arrive in accordance with medical dispatch protocols and oversight.

Required qualifications may include EMS dispatcher certification and CPR, with EMT or paramedic credentials not universally required.

Qualifications

• High school diploma or recognized equivalent.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources. Dispatchers may provide approved instructions before responders arrive in accordance with medical dispatch protocols and oversight.

Required qualifications may include EMS dispatcher certification and CPR, with EMT or paramedic credentials not universally required.