Emergency Medical Dispatcher: Life-Saving Coordination

Emergency Telecommunicator Services; Wells (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Moody, ME to handle urgent medical calls and coordinate responders. You will collect essential incident details, verify locations, and apply approved protocols to guide immediate actions.

The role may require overnight shifts and rotating schedules, with training and CPR certification supported. A high school diploma or equivalent is commonly required, and EMT/paramedic credentials are not always mandatory.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Moody, ME to handle urgent medical calls and coordinate responders. You will collect essential incident details, verify locations, and apply approved protocols to guide immediate actions.

The role may require overnight shifts and rotating schedules, with training and CPR certification supported. A high school diploma or equivalent is commonly required, and EMT/paramedic credentials are not always mandatory.