Emergency Medical Dispatcher — Life-Saving Call Center Pro

911 Emergency Communications; Comstock Charter Township (MI); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

911 Emergency Communications is seeking Emergency Medical Dispatchers in Comstock, MI. The role involves handling urgent medical calls, confirming locations and details, and guiding responders according to dispatch protocols.

Responsibilities include prioritizing emergencies, coordinating ambulances, and maintaining accurate call documentation while working within established protocols and oversight requirements.

Qualificações

• High school diploma or equivalent is commonly required; EMT or paramedic credentials are not universal requirements. CPR certification may be required.
• Certification as Emergency Medical Dispatcher (EMD) may be required before appointment; consult vacancy for exact qualifications and accepted providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formação académica

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Descrição da oferta de emprego

911 Emergency Communications is seeking Emergency Medical Dispatchers in Comstock, MI. The role involves handling urgent medical calls, confirming locations and details, and guiding responders according to dispatch protocols.

Responsibilities include prioritizing emergencies, coordinating ambulances, and maintaining accurate call documentation while working within established protocols and oversight requirements.