Emergency Medical Dispatcher — Life-Saving Call Center

911 Emergency Communications; Orla (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Zusammenfassung

911 Emergency Communications in Orla, TX seeks an Emergency Medical Dispatcher to handle priority calls, verify locations, and coordinate response teams. This role may include providing protocol-based guidance until responders arrive and documenting all case details in the system.

The position requires a high school diploma (or equivalent) and, depending on the vacancy, CPR certification or EMD credentials.

Qualifikationen

• High school diploma or equivalent required; sponsored training may be offered.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements; check vacancy for specifics.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High school diploma or equivalent

Emergency Medical Dispatcher certification

Jobbeschreibung

911 Emergency Communications in Orla, TX seeks an Emergency Medical Dispatcher to handle priority calls, verify locations, and coordinate response teams. This role may include providing protocol-based guidance until responders arrive and documenting all case details in the system.

The position requires a high school diploma (or equivalent) and, depending on the vacancy, CPR certification or EMD credentials.