Emergency Medical Dispatcher — 24/7 Life-Saving Communications

911 Emergency Communications; Texas; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Wellborn, Texas. The role focuses on handling medical emergency calls, gathering patient data, and coordinating response priorities with approved protocols.

Responsibilities include instructing callers per protocol, relaying information to responders, and supporting quality review. A high school diploma or equivalent is commonly required, with sponsored training and varied certification options depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Sponsoring training or certification may be offered by the employer.
• EMT or paramedic credentials are not universal requirements; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Wellborn, Texas. The role focuses on handling medical emergency calls, gathering patient data, and coordinating response priorities with approved protocols.

Responsibilities include instructing callers per protocol, relaying information to responders, and supporting quality review. A high school diploma or equivalent is commonly required, with sponsored training and varied certification options depending on the vacancy.