Emergency Medical Dispatcher - Life-Saving Call Center

911 Emergency Communications; Eddyville (IL); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Eddyville, IL is hiring Emergency Medical Dispatchers to gather patient and incident data, set response priorities, and coordinate EMS resources.

This role may include providing approved pre-arrival instructions, depending on training and certification, with adherence to medical dispatch protocols.

Candidates typically need a high school diploma, CPR certification may be required, and overtime, night and weekend shifts can apply as operations run continuously.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials not universal.
• Some vacancies may require sponsored training or certification prior to appointment.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Conocimientos

Clear communication

Calm under pressure

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in Eddyville, IL is hiring Emergency Medical Dispatchers to gather patient and incident data, set response priorities, and coordinate EMS resources.

This role may include providing approved pre-arrival instructions, depending on training and certification, with adherence to medical dispatch protocols.

Candidates typically need a high school diploma, CPR certification may be required, and overtime, night and weekend shifts can apply as operations run continuously.