Emergency Medical Dispatcher: Life-Saving Call Center

911 Emergency Communications; Carmine (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Carmine, TX seeks an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. You will respond to medical calls, verify locations, and relay critical information to responders.

Training, CPR, and EMD certification may be required; shifts may include nights, weekends, and overtime. This role emphasizes protocol adherence and confidentiality.

Qualifications

• High school diploma or equivalent is commonly required.
• Certification as an Emergency Medical Dispatcher may be required before appointment; CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Carmine, TX seeks an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. You will respond to medical calls, verify locations, and relay critical information to responders.

Training, CPR, and EMD certification may be required; shifts may include nights, weekends, and overtime. This role emphasizes protocol adherence and confidentiality.