Emergency Medical Dispatcher: Life-Saving Call Center

County Emergency Communications; Karnack (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

County Emergency Communications in Karnack, Texas is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient details, verify locations, and coordinate ambulance resources following approved protocols.

This role involves 24/7 coverage and may include overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Karnack, Texas is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient details, verify locations, and coordinate ambulance resources following approved protocols.

This role involves 24/7 coverage and may include overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal.