Emergency Medical Dispatcher: 24/7 Critical Care

County Emergency Communications; Willard (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Willard, NC. The role involves handling urgent medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources according to approved protocols.

Qualifications emphasize a high school diploma or equivalent; CPR certification and additional coursework may be required. EMT/paramedic credentials are not universally required—verify the vacancy for specifics.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Willard, NC. The role involves handling urgent medical calls, confirming locations, prioritizing responses, and coordinating ambulance resources according to approved protocols.

Qualifications emphasize a high school diploma or equivalent; CPR certification and additional coursework may be required. EMT/paramedic credentials are not universally required—verify the vacancy for specifics.