Emergency Medical Dispatcher — Life-Saving 24/7 Communications

Emergency Telecommunicator Services; Wagram (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Wagram, NC seeks an Emergency Medical Dispatcher to support urgent medical calls. Responsibilities include gathering patient information, establishing priorities, and coordinating EMS resources with protocol-based instructions.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials may be required depending on vacancy. Work may include overnight shifts and overtime, with schedule and appointment type determined at

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School diploma or equivalent

Job description

Emergency Telecommunicator Services in Wagram, NC seeks an Emergency Medical Dispatcher to support urgent medical calls. Responsibilities include gathering patient information, establishing priorities, and coordinating EMS resources with protocol-based instructions.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials may be required depending on vacancy. Work may include overnight shifts and overtime, with schedule and appointment type determined at