Emergency Medical Dispatcher — Life-Saving 24/7 Communications

911 Emergency Communications; Bridgman (MI); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Descripción de la vacante

911 Emergency Communications in Bridgman, MI seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, and coordinate response priorities. You will follow approved dispatch protocols and provide CPR/EMD instructions as needed while coordinating with responders.

The role requires a high school diploma (or equivalent) and EMD certification; CPR and additional coursework may be required. Training and certification support may be provided by the employer.

Formación

• High school diploma is commonly required; sponsored training may be provided.
• EMD certification is required before appointment in many vacancies.
• CPR certification and additional coursework may be required; EMT/paramedic credentials are not universal requirements.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Conocimientos

Data entry

Active listening

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

911 Emergency Communications in Bridgman, MI seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, and coordinate response priorities. You will follow approved dispatch protocols and provide CPR/EMD instructions as needed while coordinating with responders.

The role requires a high school diploma (or equivalent) and EMD certification; CPR and additional coursework may be required. Training and certification support may be provided by the employer.