Emergency Medical Dispatcher — Immediate Impact & Benefits

County Emergency Communications; San Clemente (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

County Emergency Communications in San Clemente, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will verify locations, gather critical details, and apply approved protocols to guide responders.

Role involves continuous EMS operations, potential overnight, weekend, and rotating schedules, with required certifications and ongoing training as defined by the hiring agency.

Qualifications

• High school diploma required; some agencies sponsor training.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required; EMT/paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to gather critical info.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Decision making

Multitasking

Education

High school diploma

Tools

Emergency dispatch software

Job description

County Emergency Communications in San Clemente, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will verify locations, gather critical details, and apply approved protocols to guide responders.

Role involves continuous EMS operations, potential overnight, weekend, and rotating schedules, with required certifications and ongoing training as defined by the hiring agency.