Emergency Medical Dispatcher: Fast-Paced Life-Saving Coordination

Emergency Telecommunicator Services; Patterson Springs (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Patterson, NC is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather incident details, prioritize actions, and coordinate EMS resources from a central console.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to responders, while adhering to protocols and quality standards.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient\'s location, callback number, and access details
• Ask approved questions about the patient\'s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Job description

Emergency Telecommunicator Services in Patterson, NC is seeking an Emergency Medical Dispatcher to support urgent medical responses. You will gather incident details, prioritize actions, and coordinate EMS resources from a central console.

Responsibilities include receiving calls, confirming locations, asking essential questions, and relaying critical information to responders, while adhering to protocols and quality standards.