Emergency Medical Dispatcher: Fast-Paced 911 Coordination

911 Emergency Communications; Warsaw (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Warsaw, NC is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient information, establish priorities, and coordinate resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking approved questions, and dispatching or coordinating ambulance resources as assigned. A high school diploma is commonly required; CPR certification is often needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Warsaw, NC is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient information, establish priorities, and coordinate resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking approved questions, and dispatching or coordinating ambulance resources as assigned. A high school diploma is commonly required; CPR certification is often needed.