Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Pittsboro (NC); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to work in Pittsboro, NC. The role involves receiving medical emergency calls, confirming locations and access details, and assigning appropriate responders according to approved protocols.

Responsibilities include gathering patient information, prioritizing calls, and providing instructions while maintaining accurate documentation.

Qualifikationen

• High school diploma or equivalent is commonly required; EMT/paramedic credentials not universal.
• CPR certification may be required; consult vacancy for exact qualifications and accepted providers.

Aufgaben

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Kenntnisse

Active listening

Communication skills

Calm under pressure

Medical terminology

Ausbildung

High school diploma or equivalent

Tools

EMS dispatch software

Jobbeschreibung

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers to work in Pittsboro, NC. The role involves receiving medical emergency calls, confirming locations and access details, and assigning appropriate responders according to approved protocols.

Responsibilities include gathering patient information, prioritizing calls, and providing instructions while maintaining accurate documentation.