Emergency Medical Dispatcher: Fast-Paced EMS Coordination

911 Emergency Communications; Como (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from the Como area. Dispatchers gather patient details, establish priorities, and coordinate resources under approved protocols.

Responsibilities include call triage, providing instructions, and relaying information to responders. A high school diploma and EMS certifications are typically required; sponsorship and ongoing training may be available depending on the vacancy.

Qualifications

• High school diploma or equivalent; sponsorship possible for training may be offered.
• EMD certification and CPR training may be required.
• Certification requirements vary by agency; verify vacancy specifics.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition per protocol.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

EMS knowledge

Customer service

Education

High school diploma

EMD certification

Tools

Dispatch software

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from the Como area. Dispatchers gather patient details, establish priorities, and coordinate resources under approved protocols.

Responsibilities include call triage, providing instructions, and relaying information to responders. A high school diploma and EMS certifications are typically required; sponsorship and ongoing training may be available depending on the vacancy.