Emergency Medical Dispatcher: Fast-Paced Critical Calls

911 Emergency Communications; Cost (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

insurance coverage

retirement benefits

paid leave

employee-assistance services

continuing education

Certification support

shift premiums

other benefits depend on the org and _

Job summary

911 Emergency Communications in Cost, TX seeks dedicated Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish priorities, and coordinate resources using an agency-approved system.

Responsibilities include providing protocol-based guidance, confirming locations, and relaying critical data to responders. A high school diploma and CPR are commonly required; some postings sponsor training and certification.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification or EMT/paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Data entry

Communication

Prioritization

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Cost, TX seeks dedicated Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish priorities, and coordinate resources using an agency-approved system.

Responsibilities include providing protocol-based guidance, confirming locations, and relaying critical data to responders. A high school diploma and CPR are commonly required; some postings sponsor training and certification.