Emergency Medical Dispatcher: Fast-Paced 24/7 Dispatch

911 Emergency Communications; Proctorsville (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

911 Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responders. The role requires attention to detail, clear communication, and the ability to work within established protocols.

Responsibilities include gathering information, establishing priorities, and providing instructions while maintaining patient confidentiality. Training and certifications may be required, with potential for overnight or rotating shifts depending on

Qualifications

• High school diploma or equivalent commonly required.
• Employer may sponsor training or require EMT/paramedic credentials in some vacancies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority and coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Decision making

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate responders. The role requires attention to detail, clear communication, and the ability to work within established protocols.

Responsibilities include gathering information, establishing priorities, and providing instructions while maintaining patient confidentiality. Training and certifications may be required, with potential for overnight or rotating shifts depending on