Emergency Medical Dispatcher: Fast-Paced 911 Communications

Emergency Telecommunicator Services; Beltsville (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Beltsville, MD is seeking Emergency Medical Dispatchers who help people requesting urgent medical assistance, gather patient and incident information, and establish response priorities using an agency-approved system.

This role may include overnight shifts, weekends, holidays, rotating schedules and overtime; a high school diploma or equivalent is commonly required, CPR certification may be required, and EMT/paramedic credentials are not universal.

Qualifications

• High School Diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Beltsville, MD is seeking Emergency Medical Dispatchers who help people requesting urgent medical assistance, gather patient and incident information, and establish response priorities using an agency-approved system.

This role may include overnight shifts, weekends, holidays, rotating schedules and overtime; a high school diploma or equivalent is commonly required, CPR certification may be required, and EMT/paramedic credentials are not universal.