Life-Saving EMS Dispatcher – Training & Certification Support

911 Emergency Communications; Town of Belmont (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Belmont, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and guide responders. You’ll follow approved protocols and coordinate ambulance resources as needed.

A high school diploma or equivalent is commonly required; CPR may be required, and EMT/paramedic credentials are not universally required. Background screening and certification may apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

CPR certification

Job description

911 Emergency Communications in Belmont, WI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and guide responders. You’ll follow approved protocols and coordinate ambulance resources as needed.

A high school diploma or equivalent is commonly required; CPR may be required, and EMT/paramedic credentials are not universally required. Background screening and certification may apply.