Emergency Medical Dispatcher — 24/7 Critical Response Center

Emergency Telecommunicator Services; Belmont (MS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Belmont, MS seeks an Emergency Medical Dispatcher to handle urgent medical assistance calls, gather patient and incident information, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include obtaining location, callback, asking approved questions, determining priority, dispatching ambulances, providing protocol-based instructions, and maintaining call documentation.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Belmont, MS seeks an Emergency Medical Dispatcher to handle urgent medical assistance calls, gather patient and incident information, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include obtaining location, callback, asking approved questions, determining priority, dispatching ambulances, providing protocol-based instructions, and maintaining call documentation.