Emergency Medical Dispatcher - 24/7 Critical Communications

County Emergency Communications; Le Mars (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Le Mars, IA is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. Dispatchers gather information, establish response priorities, and coordinate EMS resources using approved protocols.

Training and certification processes are supported as part of the vacancy. Responsibilities include receiving emergency calls, confirming locations, and guiding responders with protocol-based instructions.

Qualifications

• High school diploma or recognized equivalent.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.
• CPR certification may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications in Le Mars, IA is seeking Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. Dispatchers gather information, establish response priorities, and coordinate EMS resources using approved protocols.

Training and certification processes are supported as part of the vacancy. Responsibilities include receiving emergency calls, confirming locations, and guiding responders with protocol-based instructions.