Emergency Medical Dispatcher: Fast-Paced Crisis Communications

Emergency Telecommunicator Services; Rancho Santa Fe (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Rancho Santa Fe, CA seeks qualified Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include gathering patient information, establishing response priorities, and coordinating EMS resources following approved protocols.

Role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. Extended console work, shift rotations, and overtime may apply based on assignment.

Qualifications

• High school diploma or equivalent required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Rancho Santa Fe, CA seeks qualified Emergency Medical Dispatchers to support urgent medical responses. Responsibilities include gathering patient information, establishing response priorities, and coordinating EMS resources following approved protocols.

Role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. Extended console work, shift rotations, and overtime may apply based on assignment.