Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Stevinson (CA); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Stevinson, CA seeks Emergency Medical Dispatchers to coordinate urgent medical responses. Dispatchers gather patient and incident details, establish priorities, and support EMS resources using approved systems.

Depending on training and certification, provide approved instructions before responders arrive. Work may require overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.

Qualifications

• High school diploma or equivalent required; EMT not universally required.
• CPR certification may be required; training sponsorship possible.
• Certified Emergency Medical Dispatcher status may be preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Attention to detail

Education

High school diploma

Job description

911 Emergency Communications in Stevinson, CA seeks Emergency Medical Dispatchers to coordinate urgent medical responses. Dispatchers gather patient and incident details, establish priorities, and support EMS resources using approved systems.

Depending on training and certification, provide approved instructions before responders arrive. Work may require overnight shifts, weekends, holidays, rotating schedules, and overtime as needed.