Emergency Medical Dispatcher: Fast-Paced Care Coordination

911 Emergency Communications; Strafford (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

911 Emergency Communications in Strafford, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide guide-instructions as needed while maintaining documentation quality.

Candidates may need a high school diploma and EMS dispatcher certification; training sponsorship is possible. Shifts may include nights, weekends, and overtime depending on agency needs and schedules.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Strafford, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved dispatch protocols and provide guide-instructions as needed while maintaining documentation quality.

Candidates may need a high school diploma and EMS dispatcher certification; training sponsorship is possible. Shifts may include nights, weekends, and overtime depending on agency needs and schedules.