Emergency Medical Dispatcher: Rapid Response & Coordination

911 Emergency Communications; Sullivan (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Employee-assistance services

Job summary

911 Emergency Communications in Sullivan, Missouri seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, priorities, and provide protocol-based guidance until responders arrive. The role involves shift work, including nights, weekends, and holidays, with overtime as needed.

Applicants typically have a high school diploma and CPR certification; EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required depending on vacancy.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Time management

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Sullivan, Missouri seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, priorities, and provide protocol-based guidance until responders arrive. The role involves shift work, including nights, weekends, and holidays, with overtime as needed.

Applicants typically have a high school diploma and CPR certification; EMT/paramedic credentials are not universal requirements.