EMS Emergency Dispatcher — Critical Calls & Coordination

911 Emergency Communications; Warsaw (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Warsaw, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate responder actions. Responsibilities include confirming location and callback details, asking critical questions, and determining priority using approved dispatch protocols.

Overnight, weekend, and overtime shifts may be required. Applicants should have a high school diploma or equivalent, CPR certification, and may need EMS dispatcher

Qualifications

• High school diploma or recognized equivalent is required.
• Emergency Medical Dispatcher certification may be required prior to appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Warsaw, MO is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate responder actions. Responsibilities include confirming location and callback details, asking critical questions, and determining priority using approved dispatch protocols.

Overnight, weekend, and overtime shifts may be required. Applicants should have a high school diploma or equivalent, CPR certification, and may need EMS dispatcher