EMS Dispatcher: 24/7 Critical Calls, Triage & Coordination

911 Emergency Communications; Atmore (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Atmore, AL seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical information, and coordinate ambulance resources. Duties include prioritizing responses and providing protocol-based instructions under approved dispatch protocols.

Applicants should have a high school diploma and may be required to hold CPR certification; EMT or paramedic credentials are not universal requirements.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required or preferred.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Atmore, AL seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical information, and coordinate ambulance resources. Duties include prioritizing responses and providing protocol-based instructions under approved dispatch protocols.

Applicants should have a high school diploma and may be required to hold CPR certification; EMT or paramedic credentials are not universal requirements.