Emergency Medical Dispatcher: Fast-Paced 24/7 EMS Coordination

County Emergency Communications; Roulette Township (PA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Roulette, PA is seeking Emergency Medical Dispatchers to receive emergency calls, verify location, and gather incident details using an approved protocol. You will support priority determination and coordinate EMS response.

The role may involve overnight shifts, weekends, holidays, rotating schedules, overtime, and ongoing training. Strong communication, composure, and ability to follow established medical dispatch procedures are essential.

Qualifications

• High school diploma or equivalent required.
• EMD certification preferred or required per vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Roulette, PA is seeking Emergency Medical Dispatchers to receive emergency calls, verify location, and gather incident details using an approved protocol. You will support priority determination and coordinate EMS response.

The role may involve overnight shifts, weekends, holidays, rotating schedules, overtime, and ongoing training. Strong communication, composure, and ability to follow established medical dispatch procedures are essential.