Emergency Medical Dispatcher - Crisis Communicator

Emergency Telecommunicator Services; Elliottsburg (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Elliottsburg, PA to coordinate urgent medical responses, gather essential patient data, and direct resources under approved protocols. The role emphasizes accurate information gathering, quick prioritization, and instruction delivery to callers.

Responsibilities include call handling from illness or injury scenes, coordinating ambulance assets, and maintaining compliant documentation and quality reviews.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• EMD certification may be required before appointment; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Education

High school diploma

Tools

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Elliottsburg, PA to coordinate urgent medical responses, gather essential patient data, and direct resources under approved protocols. The role emphasizes accurate information gathering, quick prioritization, and instruction delivery to callers.

Responsibilities include call handling from illness or injury scenes, coordinating ambulance assets, and maintaining compliant documentation and quality reviews.