Emergency Medical Dispatcher — Fast-Paced 911 Communications

County Emergency Communications; Upper Frederick Township (PA); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Continuing education

Résumé du poste

County Emergency Communications is seeking Emergency Medical Dispatchers in Frederick, PA to handle urgent medical calls, verify locations and patient information, and coordinate EMS resources according to protocol. Training and certification may be required prior to appointment.

Dispatchers may work continuous shifts, including nights, weekends, and overtime, with responsibilities spanning data entry, call triage, and post-call quality reviews.

Qualifications

• High school diploma or equivalent required; sponsor training may be offered
• CPR certification often required; EMT or paramedic credentials not universal
• Emergency Medical Dispatcher certification may be required before appointment

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Connaissances

Call handling

Listening

Data entry

Formation

Emergency Medical Dispatcher certification

CPR certification

High school diploma or equivalent

Description du poste

County Emergency Communications is seeking Emergency Medical Dispatchers in Frederick, PA to handle urgent medical calls, verify locations and patient information, and coordinate EMS resources according to protocol. Training and certification may be required prior to appointment.

Dispatchers may work continuous shifts, including nights, weekends, and overtime, with responsibilities spanning data entry, call triage, and post-call quality reviews.