Emergency Medical Dispatcher — Fast-Paced 24/7 Dispatch

Emergency Telecommunicator Services; Markesan (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunications Services in Markesan, Wisconsin, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate EMS response. You will follow approved protocols, provide pre-arrival instructions, and relay critical information to responders.

The role involves staying within established dispatch guidelines, potentially working overtime or irregular hours, and maintaining CPR/EMD credentials where required.

Qualifications

• High school diploma or GED required or equivalent.
• CPR certification may be required.
• EMD certification or equivalent preferred; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Verify location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Crisis management

Education

HS Diploma

EM Dispatcher cert

Job description

Emergency Telecommunications Services in Markesan, Wisconsin, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate EMS response. You will follow approved protocols, provide pre-arrival instructions, and relay critical information to responders.

The role involves staying within established dispatch guidelines, potentially working overtime or irregular hours, and maintaining CPR/EMD credentials where required.