Emergency Medical Dispatcher - 24/7 Critical Call Ops

Emergency Telecommunicator Services; Gleason (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Certification support

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to coordinate urgent medical calls in Gleason, WI. You will gather patient data, confirm locations, and set response priorities using approved protocols to support responders.

Positions may include overnight, weekend, and rotating shifts with overtime; CPR and ongoing training are often required to ensure compliant dispatch operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to coordinate urgent medical calls in Gleason, WI. You will gather patient data, confirm locations, and set response priorities using approved protocols to support responders.

Positions may include overnight, weekend, and rotating shifts with overtime; CPR and ongoing training are often required to ensure compliant dispatch operations.