Emergency Medical Dispatcher — Fast-Paced 24/7 Ops

Emergency Telecommunicator Services; Town of Mason (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatcher Opportunities in Mason is seeking qualified individuals to handle urgent medical calls and coordinate emergency responses in the Mason, WI area.

Responsibilities include collecting patient details, assigning response priorities, and relaying critical information to responders. Training and certification requirements vary by employer and assignment, with CPR and potential EMT/paramedic credentials often requested.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Medical Dispatcher Opportunities in Mason is seeking qualified individuals to handle urgent medical calls and coordinate emergency responses in the Mason, WI area.

Responsibilities include collecting patient details, assigning response priorities, and relaying critical information to responders. Training and certification requirements vary by employer and assignment, with CPR and potential EMT/paramedic credentials often requested.