Emergency Medical Dispatcher — Fast, Critical Support

County Emergency Communications; Goodyear (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Goodyear, AZ seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate rapid EMS response. You will confirm locations, triage priorities, and relay essential information to responders while adhering to medical dispatch protocols.

Responsibilities include documenting calls, providing protocol-based guidance, and maintaining certifications as required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Communication skills

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Goodyear, AZ seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate rapid EMS response. You will confirm locations, triage priorities, and relay essential information to responders while adhering to medical dispatch protocols.

Responsibilities include documenting calls, providing protocol-based guidance, and maintaining certifications as required.