Emergency Medical Dispatcher — Fast, Life-Saving Calls

County Emergency Communications; Glendale (UT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Glendale, UT, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. You may provide pre-arrival instructions under approved protocols and reference the employer’s dispatch guidelines.

Positions require a high school diploma or equivalent, with possible CPR certification and dispatcher credentials.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Data entry

Phone etiquette

Education

High school diploma or equivalent

Tools

EMD software

Job description

County Emergency Communications in Glendale, UT, is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and coordinate response priorities. You may provide pre-arrival instructions under approved protocols and reference the employer’s dispatch guidelines.

Positions require a high school diploma or equivalent, with possible CPR certification and dispatcher credentials.