Emergency Medical Dispatcher — Urgent Calls & Critical Coordination

County Emergency Communications; Arivaca Junction (AZ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Arivaca, AZ seeks Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. You will gather incident details, determine priorities, and coordinate EMS resources while following approved protocols.

Role involves console work, data entry, and providing protocol-based guidance to callers. A high school diploma is commonly required; CPR and potential EMD certification may be needed. Training and sponsorship may be available.

Qualifications

• A high school diploma or recognized equivalent is commonly required; sponsorship may be offered.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Skills

Communication

Data entry

Calm under pressure

Call handling

Education

High school diploma

EMD certification preferred

Job description

County Emergency Communications in Arivaca, AZ seeks Emergency Medical Dispatchers to join a dedicated team handling urgent medical calls. You will gather incident details, determine priorities, and coordinate EMS resources while following approved protocols.

Role involves console work, data entry, and providing protocol-based guidance to callers. A high school diploma is commonly required; CPR and potential EMD certification may be needed. Training and sponsorship may be available.